PRIVACY POLICY

Xpress Bikes is committed to respecting and protecting your privacy.

This statement provides you with information about how we collect, store and delete your personal, payment and deposit information.

Xpress Bikes does not sell your information to any third parties.

We do not contact you unless you have specifically requested information or signed up for a newsletter. We've structured our website so that, in general, you can visit Xpress Bikes, on the Web without identifying yourself or revealing any personal information. Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Xpress Bikes.

Xpress Bikes, provides this Online Privacy Statement to make you aware of our Privacy Statement, practices and of the choices you can make about the way your information is collected and used.

The information we collect will only collect sufficient information on you to allow us to communicate with you in an appropriate way. This information will include your name and contact details as appropriate. In order to tailor our subsequent communications to you and continuously improve our services, we may also ask you to provide us with information regarding your stature, experience, more detailed cycling preferences and experiences and more detailed contact preferences.

Xpress Bikes may use your information to better understand your needs and provide you with better service. This information is used to provide a suitable bike for your hire period.

Contact information is used to communicate with you in reference to your hire, where requested to update you on services and benefits and for feedback.

Any personal information we collect is used to fulfil customers’ enquiries, reservations and for billing purposes only.

Xpress Bikes will not sell, rent, or lease your personally identifiable information to others, unless required to by law.
Xpress Bikes will not use or share the personally identifiable information provided to us in ways unrelated to the ones described above without first requesting your permission.

Xpress Bikes is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and in person. Email enquiries are transmitted by insecure means and stored off-line.

Paperwork filled out for the hire duration are stored securely and filed safely for accounts use only.  All financial details are deleted/destroyed once the bikes are returned safely and have undergone the necessary checks. Before the end of this period all information will be kept securely by Xpress Bikes.

You have the right request what information we have on file for you. Should it be deemed that the request is being repeated too often and without just cause a charge may be applied.

If you would like to change the contact details held by Xpress Bikes please do so via email to dave@xpressbikes.co.uk or by Phone on 01736 447060.

Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the Xpress Bikes site. If you decide to access any of the third party sites linked to this site, you do so at your own risk.
Information collected by cookies is used to improve the website for you and future customers.

If you believe that Xpress Bikes has not complied with the terms of this privacy policy, please contact us at dave@xpressbikes.co.uk or by Phone on 01736 447060.